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FAQ

Frequently Asked Questions

Clear answers. Calm expectations.
Orders & Payments
What payment methods do you accept?

We accept major credit cards, PayPal, Venmo, Apple Pay, Shop Pay, and other secure options available at checkout.

Are your products made to order?

Yes. All CBLUE items are made to order to maintain consistent quality across every piece.

Order Processing
How long does order processing take?


Once payment is received, please allow 2–5 business days for us to process and prepare your order before shipping.

Shipping
What are the shipping options and delivery times?

Domestic Shipping (U.S. & Canada):

1–3 business days after fulfillment

3–4 business days after fulfillment

International Shipping (Europe):

1–3 business days after fulfillment

3–7 business days after fulfillment

5–20 business days after fulfillment

Shipping timelines begin after the order has been processed.

Do you offer free shipping?

Yes — free shipping on orders of $75 or more. No code needed; it applies automatically at checkout.

CBlue Crew members receive free shipping with no minimum order.

Returns & Replacements
What is your return and exchange policy?

Because our products are made to order, we do not accept returns for sizing issues.

We will replace any damaged, misprinted, or incorrect items.

What if my item arrives damaged or incorrect?

Contact us within 7 days of receiving your order, and we’ll ship a replacement at no cost.

Support & Updates
How can I contact customer service?

You can reach us anytime through our Contact Page.

How can I stay updated on new arrivals and promos?

Join the CBlue Crew by subscribing to our email list. You’ll get early access to new drops, exclusive promos, and more.